Features
Proceed with Caution
Letter from Executive Director Jim Hilz

In September, Hurricane Ike ripped through Central Ohio with winds of 75 miles per hour, leaving many homeowners in need of a contractor for roof and siding damage or other urgent repairs. Unfortunately, many consumers, hasty to have repairs done, may have fallen victim to unscrupulous contractors delivering unsatisfactory work, or maybe even failure to complete the job.

If any type of damage to your home is significant or has left your home exposed to the elements, invest time in finding the right, legitimate and qualified contractor. Consult trusted sources before signing any contracts or making any deposits with any contractor.

There are some warning signs that can help you avoid contractor fraud. A legitimate contractor will not demand full payment up front, nor should you trust a company that asks to be paid in cash. And steer clear of companies that solicit business door to door, with high-pressure and intimidation tactics.

Verify the company name, address, telephone number and credentials through the Better Business Bureau, a service such as Angie’s List, or the phone book. Walk away from any contractor who is not willing to offer references or whose references indicate dissatisfaction with the work.

Be wary if you are approached by somebody who claims to be endorsed by the Federal Housing Administration for the Title I Home Improvement Loan. More information on this type of deceptive advertising is available from the Department of Housing and Urban Development’s Web site, www.hud.gov.

The best way to find a qualified and honest contractor to perform any home repair or improvement is through the referral of somebody you know and trust. Use the connections you have with friends, neighbors and family to obtain the name of a few different companies. Contact a few of them and make your decision based on the qualifications they share with you, the recommendations of others, their record with the BBB or other rating agency, and whether or not you feel comfortable.

 
Finally, check with trade associations like the Building Industry Association (BIA) of Central Ohio. The BIA represents single and multiple family home builders, developers and remodelers in the Central Ohio area. BIA members are the professional contractors and service providers who work and live in our communities, which is very important.


BIA membership is a commitment to professionalism and customer service. Visit www.biahomebuilders.com for more information about the association.


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